Get Help Now

Our Managed SOC (Security Operations Center) offers a complete, end-to-end solution, including cloud-based technology and a security operations center to identify and mitigate attacks on your behalf.

You’ll have automated escalation and incident response with digital forensics expertise on a 24/7/365 basis, that effectively reduce the time to mitigate and recover from incidents.

Interested in learning more about our complete solution?


Frequently Asked Questions

Who would benefit from Managed SOC?

Any organization that does not have 24/7 monitoring or an in-house technology or security team would find great value in our Managed SOC. Our Managed SOC capability offers 24/7 monitoring capable of identifying and mitigating threats and vulnerabilitieswith GreyCastle Security experts.

What are valuable features that Managed SOC can provide to my company?

  • 24/7 Monitoring
  • Identification & Mitigation Process
  • Vulnerability Scanning
  • Endpoint Detection & Response
  • Network Performance
  • Seamless Integration Process

Will my team be alerted when there is a threat?

Yes, your team will be alerted as soon as possible threats or vulnerabilities occur within your system. We implement custom runbooks based on every client’s needs/request so that you can choose how and when to be notified.

How do we handle threats when the system alerts us?

We have two main processes we follow when handing threat alerts. The first alert is SOAR: Security, Orchestration, Autonomous, Response. Our automated response and action system automatically eradicates or contains a level 1 or 2 threat. If a threat escalates, our second manual intervention process is activated. When a threat escalates to a level 3 or 4 threat, an analyst will log into the network and utilize proper tools to address threats. All threats will be communicated to the client during this time based on the customized preference of their threat alerts.

How will Managed SOC affect the systems, people and processes within my organization?

With Managed SOC, there is little to no impact on your already existing systems or operations. Our Managed SOC will adapt to your people and process while providing 24/7 monitoring and remediating threats.

How does your Managed SOC differ from other solutions?

Other Managed SOC solutions only identify threats. They don’t alert clients and most of the time, experts don’t monitor them. Many other solutions are manual and need an individual in-house to manage the system. Our Managed SOC identifies AND mitigates threats and vulnerabilities and comes with 24/7 support and monitoring. We also provide custom support to our clients we integrate automatic incident response into your in-house process, taking the burden off of you.

Is this a GreyCastle Security monitored solution or another vendor?

We partner with ArmorPoint to co-deliver the service.

Who has access to the threat detection/alerts?

You determine who from your organization you’d like to receive alerts. The GreyCastle and ArmorPoint teams will also have access.

ArmorPoint is SOC 2 compliant, and we can give you their report upon request. Your company’s data never leaves the United States, always remains encrypted and the only information logged into the system is the device and event, which is all stored in a private data center.

How quickly will tickets be resolved?

Timing depends on the severity of the threat – a high priority ticket will be picked up within the first 30 minutes after the alert is received. Mitigation will depend on severity and requirements. We build 10 hours of incident response time per month into every client’s contract to address higher-level threats. If a threat exceeds 10 hours, we will always provide additional support until the threat is eradicated.

How much does it cost?

Cost varies but can start at $1,000 per month and increases based on the number of event sources. We do not charge for log volume, nor do we charge based on an event volume. Please get in touch with a GreyCastle Security advisor for more pricing information.

Let’s Discuss Your Cybersecurity Needs

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Consent to display content from - Youtube
Consent to display content from - Vimeo
Google Maps
Consent to display content from - Google
Consent to display content from - Spotify
Sound Cloud
Consent to display content from - Sound
Contact Us