Associate Security Program Manager


Manager, Program Management



Start Date:


Travel Requirements:

Up to 20%

Position Description

The Associate Security Program Manager ensures effective delivery and execution of GreyCastle services in-line with contractual requirements and client expectations. The Security Program Managers (SPMs) are responsible for ensuring client programs have established delivery teams, program and project plans, maintaining project health, and for successful project delivery.

Position Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Plan, coordinate, and manage service delivery for individual projects and multi-year managed contracts.
  • Ensure delivery is in-line with contract and client expectations, including budget, resource assignment, and project hourly estimates.
  • Manage multiple program and project schedules including:

    o Milestones

    o Deliverables

    o Timeline

  • Lead, coordinate, and plan client facing meetings including:

    o Initialization calls

    o Status calls

    o Close out calls

  • Work collaboratively with multiple service teams and other departments, including business development, finance, marketing, and business intelligence.
  • Expertly utilize project management software for contract and project management, including planning and reporting
  • Act as main point of contact for all types of client engagements (Program & Project)
  • Utilize industry best practices (PMI), techniques, and standards throughout entire project life cycle
  • Ensure program and project scope are actively managed and maintained
  • Management and reporting of key metrics for quality and performance
  • Oversee and manage project execution throughout the entire project lifecycle
  • Corporate Responsibility

    Information security is everyone’s responsibility. GreyCastle Security employees are responsible for:

    • Understanding and following GreyCastle Security’s information security policies and procedures
    • Remaining vigilant and reporting any suspicious activity or possibly weaknesses in GreyCastle Security’s information security
    • Actively participating in GreyCastle Security’s effort to maintain and improve information security

    GreyCastle Security considers this position as Moderate Risk with an unlikely potential to view, access, or download restricted information, private client information or internal data. This information must be treated with sensitivity and in the most secure manner.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.


  • Business Acumen
  • Leadership
  • Team Building
  • Organization
  • Conflict Management
  • Presentation Capability
  • Client Relationship Management
  • Strategy and Solutioning
  • Collaboration
  • Communication Proficiency
  • Negotiation

Required Education and Experience

  • 0-3 years of project management or coordination experience
  • Associate’s Degree, Bachelor’s Degree or relevant Industry Certification (CAPM, Six Sigma)
  • Experience managing client relationships
  • Ability to perform risk management to minimize project risk
  • Experience with MS Office, Mavenlink and other PMO tools
  • Will require candidates to obtain position specific certification (ITIL, PMP, CAPM, Six Sigma or equivalent)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer

GreyCastle Security is an equal opportunity employer, and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or protected veteran status, or any other protected factors or classes.

GreyCastle Security is a Drug Free Workplace. All employment offers are contingent on passing a background screening and drug screen test.